Umfolozi Casino South Africa Gaming Resort

Location and How to Get Here

Our doors are open off the N2 highway right in Empangeni, just inland from Richards Bay. We’re situated along the main route that connects to popular areas like St Lucia, Hluhluwe and Sodwana, making us a convenient choice if you’re heading through Zululand. We keep the resort running around the clock - casino, hotel, restaurants, all under one roof. Our interiors reflect traditional Zulu aesthetics, adding local character that you won’t find at every casino in KwaZulu-Natal.

The property is managed by Peermont Hotels, Casinos and Resorts-one of their 11 properties across South Africa and Botswana. With Sun International’s proposed acquisition (announced in late 2023), we may see a change in ownership once it’s all approved, but for now, management remains with Peermont and the same team you know.

On the Casino Floor

Our casino houses 292 slot machines and 12 gaming tables. Cashless play means you move credits digitally on the floor, avoiding the hassle of cash. We offer slots in numerous denominations; there’s something both for casual players and those who enjoy a bigger risk. At table games, you’ll find Roulette, Blackjack and Texas Hold’em Poker. Betting limits change throughout the day; typically, higher-stake tables come out for those busy evening hours.

For anyone who prefers a quieter space, head over to our Prive area. There you’ll see 55 exclusive slot machines, a cash desk, plus a private service bar. All guests are welcome. Our staff are on hand if you need anything-no need to step away from your game.

Our Winners Circle loyalty programme tracks your play and rewards you with points. You can use those for meals, room nights, or other on-property services. With the Rewards App, members can track tier progress, check offers, and handle points from their phones. Anyone can join, either at our reception or straight in the app.

Accommodation at Metcourt Hotel

Our on-site Metcourt hotel offers 44 rooms across several categories. Superior king rooms include king-size beds, en-suite bathrooms, air conditioning, a TV and tea and coffee facilities. Suites have extra living space for those planning extended stays or simply wanting more comfort.

Prices will move depending on how many rooms are booked, what’s on in the area, and which day you come. It’s generally better to book ahead, either online or by phone, for the most attractive rates. Standard check-in starts at 14:00 and you’ll need to check out by 10:00. Early arrival or late departure sometimes possible-subject to availability and a fee.

Parking is straightforward and free. Our hotel connects right to the casino and conference zones, so you can move between all spaces without stepping outside. Room service operates during set hours, with options for every meal.

Conferences and Events

The Jabulani Arena is our largest event venue-it seats about 450 in a theatre setup, or up to 350 for banquet events. With projectors, sound, and stage lights on site, our technical team is ready to assist however needed before and during your event.

Conference packages are available as fixed-price deals-these cover room hire, food, equipment and help from our staff. We offer half-day and full-day options, with flexibility for multi-day events. For extra privacy or parallel sessions, there are smaller breakaway rooms attached to the main arena.

Outside, our events park is fit for open-air concerts, festivals and other big community gatherings. We handle logistics, coordinate with event organisers for seating, security, permits, and other requirements so events run smooth.

Wedding planning is another part of what we do. You can choose between the indoor arena or outdoor park, depending on guest size. Our team helps with catering, decor, supplier contacts and on-the-day coordination. We have trusted partners for photos, flowers, and entertainment, but you’re welcome to bring your own as well.

What’s to Eat and Drink

You’ll find multiple dining options throughout the property. Our main restaurant presents both buffet and à la carte choices for breakfast, lunch and dinner-expect favourites from South African cuisine, along with grilled meats, seafood and some vegetarian meals. Our bistro handles lighter meals such as sandwiches, pizzas and salads, and keeps hours that cater to late-night guests.

The café, located at the lobby near the casino entry, focuses on quick bites-coffee, pastries, snacks-easy to grab for those coming or going. In the Prive area, players are served by a dedicated bar with cocktails and premium spirits.

Across the main casino and out at the events park, several bars stock both local and international drinks. We offer cocktails, beers, ciders and wines, along with happy hour specials and themed events.

Room service menus are based on what our main restaurant and bistro prepare. You order by phone, delivery usually takes about half an hour, sometimes a bit longer if we’re particularly busy.

Family-Friendly Facilities

We’ve made sure families feel welcome. Our crèche offers safe, supervised play for young kids - you’ll see opening hours and requirements posted there and, during holidays or weekends, book ahead if you can.

The arcade stands right next door. Children (and grown-ups) can enjoy video games and prize machines, trading winnings for items at the counter. Payment is simple-tokens or digital credits, whichever’s preferred.

The events park outside provides open space for children to play, picnic or unwind. No extra charge for guests to spend time out there, and many families use the area for breaks between meals or activities.

Licenses and Responsible Gaming

Our casino is fully licensed by the KwaZulu-Natal Gambling and Betting Board (KZNGBB), who monitor and enforce local gaming law. We report regularly on revenue, inventory and our responsible gambling safeguards.

Slot machines and table games are all certified to KZNGBB’s standards, with regular checks for random payout and fair play.

We care about responsible gambling. Self-exclusion tools, clear displays of helpline numbers, and staff training are essential parts of our operations. The national helpline (0800 006 008) is posted all around the casino. Guests who need a break can request self-exclusion at reception.

Entry is strictly restricted to those 18 years and older. Our security team checks IDs at the entrance for every guest.

Support and Contact Information

If you’d like to reach us, our main switchboard number is +27 (0)35 787 8200, available day and night. The team can route calls for hotel rooms, conferences or event details.

Our official website, umfolozicasino.co.za, provides thorough information on everything from room types to dining menus and upcoming events. You’ll also find contact forms for questions or bookings, and we generally respond within one business day.

The physical address is 2 Copper Drive, Kuleka, Empangeni, KwaZulu-Natal-well marked from the N2, with GPS coordinates and route instructions on our website.

For anyone seeking support with gambling issues, we highlight again: the national helpline, 0800 006 008, is open 24/7 with confidential counselling and information.